Google Speech to Text – Drupal – Development, Migration, Maintenance Services https://nikadevs.com Sat, 19 Aug 2023 12:13:37 +0000 en-US hourly 1 https://wordpress.org/?v=7.1.1 https://nikadevs.com/wp-content/uploads/2023/06/cropped-favicon-32x32.png Google Speech to Text – Drupal – Development, Migration, Maintenance Services https://nikadevs.com 32 32 Call center auto quality check https://nikadevs.com/projects/call-center-auto-quality-check/ https://nikadevs.com/projects/call-center-auto-quality-check/#respond Sat, 19 Aug 2023 11:57:48 +0000 https://nikadevs.com/?post_type=portfolio&p=1494 Read More]]>

The service which helps our customers to check automaticaly their calls quality.

Each call audio file was sent to our service, we detect the language and transform it to text.

The text was analyzed and matched to the call category template and was ranced with total score.

BackEnd Yii2 + Python

Front - Admin Template + custom JS

Covered by NDA.

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